At SmilingFriendsMerchandise.com (“we,” “us,” or “our”), we value your privacy. The purpose of this Privacy Policy is to explain how we will protect your personal information and how we will handle the information that we collect from your visits or purchases from our website.
1- The information we collect
The types of information we collect include:
Personal Information
Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely with our third-payment provider)
Information that is Automatically Collected
IP address
Browser type and device type
Pages and time spent in our website
Cookies and other tracking technologies
2- How We Use Your Information
Your information will be used to:
Complete and confirm the orders placed
Send notifications about orders and provide customer service
Provide email notifications about new products (you can opt-out if you prefer)
Improve our website and user experience
Detect and prevent fraudulent or unauthorized activities
3- Use of Cookies and Tracking Technologies
To improve our website’s functions and collect information about the number of visitors and the way they use our website, we use Cookies. You can disable Cookies in your web browser, but keep in mind that some of the website’s functions may be disabled.
- Sharing Your Information
It’s important to note that we never sell or rent your information. We share information with third parties that we trust, but only when we absolutely need to. These include:
Payment processors.
Partners involved in shipping and product fulfillment.
Website analytics and hosting support.
Legal authorities, but only if required to by law.
All third parties must protect your information and may only use it for the purposes defined.
- Payment Security
All payment information is processed on secure and encrypted third party payment gateways. SmilingFriendsMerchandise.com does not save your complete credit or debit card details.
- Data Retention
We keep personal information only for as long as we need to in order to complete the following: fulfilling orders, legal obligations, policy enforcement, and resolving disputes.
- Your Rights
Depending on where you live, you may have the following rights:
To access your personal information that we possess.
To request that we amend, delete, or in any other way modify your information.
To unsubscribe from marketing communication with us.
To contact us and exercise these rights, use the contact information below.
- Children’s Privacy
We do not knowingly collect personal information from people under the age of 13. Our website is not intended for children under 13.
- Modifications to This Privacy Policy
We may revise this Privacy Policy occasionally. Any updates will be made to this page, along with a new “Last Updated” date. By continuing to use the website, you accept the changes to the policy.
- Contact Information
If you have any queries regarding this Privacy Policy or your personal data, please reach out to us at:
Email: info@smilingfriendsmerchandise.com